About These Terms
These Terms and Conditions ("Terms") apply to the website build, hosting and update services provided by Jake Wells, trading as JW Church Websites, a sole trader ("I", "me", "my"). By commissioning a build, whether by phone, email or through the website, you agree to these Terms.
1. The Service
JW Church Websites builds and personally maintains hand-built HTML websites for churches, parishes, and groups of parishes (benefices). A standard build includes a home page written around your church, a contact form and thank-you page, a privacy policy and cookie policy, and hosting once the site is built. Because sites are hand-built rather than run through an editable platform, updates after launch are carried out by me — you send the content, I add it. Every build and update is carried out personally — there's no team, no rotating staff and no subcontractors.
What's Not Included
Online shops, ecommerce, or direct payment/donation processing — I'll link out to a giving platform you already use, but I don't process donations myself. Live-streaming and member-management systems are also outside the scope of a standard build, though I'm happy to link to third-party services you already use for these.
2. Booking & Confirmation
A build can be commissioned by phone, email, or through the contact form. It's confirmed once we've discussed your church (or group of churches) and agreed what the site needs to include. The standard turnaround for a first build is a handful of business days from confirmation, depending on you providing any requested information, files or photos reasonably promptly (Section 8).
3. Pricing & Payment
There is no separate setup fee. £50 a month covers the full build, hosting, and unlimited content updates from day one. If your site covers more than one church — for example a benefice or group of parishes — each additional church sharing the same site is charged at £15 a month on top of the first church's £50.
- Hosting is billed monthly, and the first payment is due once the initial build is agreed and underway
- "Unlimited updates" means there's no cap on how many pieces of content you send me or how often — it does not guarantee a specific turnaround time for any single update, though I aim to publish most updates within a couple of business days
- Accepted payment methods will be confirmed at the time of booking
4. Content & Updates
Because the site is hand-built HTML rather than a platform you log into, you don't edit the site yourself. Instead, you send me whatever you'd like added or changed — text, photos, PDFs, event details, service changes — by whichever method is easiest (email, WhatsApp, phone), and I build and publish the update. There's no limit on how many updates you can send. I'll use reasonable judgement to format and present what you send clearly; if something needs clarifying before it can go up, I'll ask.
5. Revisions to the Initial Build
Once a first draft of your site is ready, you'll have the chance to review it before it goes live. Reasonable revisions at this stage — wording changes, corrections, small layout tweaks — are included as part of getting the site launched. Once live, further changes are simply treated as ordinary updates under Section 4, at no extra cost.
6. Cancellations & Changes of Scope
If you cancel before work has started, no fee is due. If you cancel after work has started but before the site is complete, a reasonable fee may apply to cover work already done. On the rare occasion I need to pause or delay a build, I'll let you know as early as possible and agree a revised timeline with you. There's no long-term contract — either of us can end the hosting arrangement at any time, with reasonable notice, so the site can be taken down or transferred in an orderly way.
7. Content, Copy & Images
Copy for the initial build is written by me, based on information you provide — you don't need to write anything yourself, but you're responsible for making sure it's accurate. No generic stock photography is used by default; if you supply your own photos, you confirm you have the right to use them and, where they include identifiable children, that appropriate parental consent and any relevant safeguarding permissions are already in place. If no images are supplied, the site will be built without them, or with a simple design pattern agreed with you.
8. Hosting & Domain Names
Sites are hand-built HTML rather than WordPress, so hosting is provided directly rather than through a third-party panel of your choosing. A domain name will be registered on your behalf if you need one, at cost or as otherwise agreed. If hosting payments lapse, you'll be given reasonable notice before the site is taken offline, and reasonable assistance will be given if you wish to move your site elsewhere.
9. Your Responsibilities
To keep the build on track and updates flowing smoothly: respond to questions about your church reasonably promptly, provide any photos, logos, files or update content clearly, review the draft site and give feedback within a reasonable time, and make sure any information given to me — including content from third parties such as event organisers — is accurate and lawful to publish.
10. Intellectual Property & Portfolio Use
You own the content of your site as built for your church — the words, your logo, and any photos or files you supplied. Underlying code structure and layout patterns remain part of how I work, and may be reused as a starting point for other builds. Unless you ask me not to, I may feature your finished site in my portfolio or as an example of my work — for instance, on the JW Church Websites homepage. If you'd rather your site wasn't shown publicly, just let me know and it won't be featured.
11. Liability
Reasonable care and skill are always used when building, hosting and updating your site. I'm not liable for downtime or issues caused by factors outside my reasonable control (third-party outages, domain registrars, internet service issues), or for losses arising from inaccurate information or content you provided. My liability for any claim relating to the service is limited to the fees paid in the twelve months before the claim.
12. Data Protection
Any personal data collected as part of commissioning or hosting a build — including content sent to me for updates — is handled in line with the Privacy Policy, which forms part of these Terms.
13. Complaints
If you're ever unhappy with any part of the service, please get in touch directly and it will be addressed as quickly as possible: jake@jwchurchwebsites.co.uk or 07452 752398.
14. Changes to These Terms
These Terms may be updated from time to time. Any significant change will be communicated to clients with an active hosting arrangement directly. The "Last updated" date above reflects the most recent version. Continuing to use the service after a change means the updated Terms are accepted.
15. General
Governing law: these Terms are governed by the laws of England and Wales. Entire agreement: these Terms, together with the Privacy Policy and anything specifically agreed at the time of booking, form the entire agreement between us. Severability: if any part of these Terms is found to be unenforceable, the rest continues to apply as normal.
JW Church Websites is operated by Jake Wells as a sole trader.